Customer Success

Pre-Sales Specialist

Gurugram, Haryana
Work Type: Full Time

We are seeking a highly motivated and dynamic individual to join our team as a Solution Consultant. As a Solution Consultant, you will play a crucial role in our sales process by providing technical expertise and support to our sales team. You will be responsible for engaging with potential clients, understanding their business requirements, and presenting our products and solutions in a compelling manner. Your primary goal will be to assist the sales team in closing deals.


About FieldAssist

FieldAssist is a top-tier SaaS platform that specializes in optimizing Route-to-Market strategies and enhancing brand relationships within the CPG partner ecosystem. With over 1,00,000 sales users representing over 600+ CPG brands across 10+ countries in South East Asia, the Middle East, and Africa, we reach 10,000 distributors and 7.5 million retail outlets across GT and MT every day. Our goal is to equip sales teams, managers, distributors, sales heads, and CXOs with an all-in-one platform, enabling them to make informed decisions that drive growth. FieldAssist is a 'Proud Partner to Great Brands,' like Godrej Consumers, Saro Africa, Danone, Tolaram, Haldiram’s, Eureka Forbes, Bisleri, Nilon’s, Borosil, Adani Wilmar, Henkel, Jockey, Emami, Philips, Ching’s and Mamaearth among others.


Key Responsibilities:

  • Collaborate with the sales team to identify and qualify potential leads and opportunities.
  • Conduct thorough research and analysis of prospective clients' business needs, industry trends, and competitors' offerings.
  • Prepare and deliver engaging presentations, demonstrations, and product overviews to potential clients, showcasing the value and benefits of our solutions.
  • Gather and document client requirements, and provide feedback to the product development team to ensure continuous improvement of our offerings.
  • Customize and tailor product demonstrations and proposals according to client needs, including responding to RFPs and RFIs.
  • Collaborate with internal stakeholders, including product managers, engineers, and marketing teams, to customize and tailor product demonstrations and proposals according to client needs.
  • Assist in the creation of sales collateral, including product datasheets, case studies, and technical documentation.
  • Respond to technical inquiries and provide pre-sales technical support to potential clients.
  • Conduct product trainings and workshops for the sales team to enhance their understanding of our offerings.
  • Stay up-to-date with industry trends, technologies, and competitive landscape to effectively position our solutions in the market.
  • Contribute to the development and refinement of the sales process, strategies, and best practices.


Who we're looking for:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Minimum of 1 year of experience in a presales or similar role, preferably in the software industry.
  • Strong technical aptitude and ability to understand and communicate complex technical concepts effectively.
  • Excellent presentation and communication skills, both verbal and written.
  • Demonstrated ability to build and maintain relationships with clients and internal stakeholders.
  • Self-motivated with a strong sense of ownership and accountability.
  • Ability to work independently as well as collaboratively in a team environment.
  • Proficiency in using CRM software and other sales enablement tools.
  • Willingness to travel occasionally for client meetings, conferences, and industry events.


Know Your Leaders:

Paramdeep Singh Anand is the CEO of FieldAssist. At 21 years old, he found success as the founder of a manufacturing business, Param Health Foods in 2014. A few years later, Param decided to ride the next growth wave, moving from his entrepreneurial venture in the FMCG business to the technology industry as the CEO of FieldAssist.


Customer Success at FieldAssist is one of the largest teams headed by Chitransh Jain, an IIT graduate who first started his journey with Tata Consulting Engineers and became a part of the FA Family in 2017. He drives exceptional customer experience and firmly believes that customers play an important role in enhancing the quality of the product. He is ably supported by his team members who help the customers get the maximum output from the product thus leading to their business growth.


FieldAssist on the Web:

Website: https://www.fieldassist.com/people-philosophy-culture/

Culture Book: https://www.fieldassist.com/fa-culture-book

CEO's Message: https://www.youtube.com/watch?v=bl_tM5E5hcw

LinkedIn: https://www.linkedin.com/company/fieldassist/

Submit Your Application

You have successfully applied
  • You have errors in applying