About Us Welcome to FieldAssist, where Innovation meets excellence!! We are a top-tier SaaS platform that specializes in optimizing Route-to-Market strategies and enhancing brand relationships within the CPG partner ecosystem. With over 1,00,000 sales users representing over 600+ CPG brands across 10+ countries in South East Asia, the Middle East, and Africa, we reach 10,000 distributors and 7.5 million retail outlets every day. FieldAssist is a 'Proud Partner to Great Brands' like Godrej Consumers, Saro Africa, Danone, Tolaram, Haldiram’s, Eureka Forbes, Bisleri, Nilon’s, Borosil, Adani Wilmar, Henkel, Jockey, Emami, Philips, Ching’s and Mamaearth among others. Do you crave a dynamic work environment where you can excel and enjoy the journey? We have the perfect opportunity for you!!
Responsibilities
- Acquire in-depth knowledge of FieldAssist software to effectively deliver value through product demos, proposals, and negotiations with key stakeholders.
- Manage a portfolio of enterprise-level clients, serving as the primary point of contact to understand business needs, deliver tailored solutions, and ensure high customer satisfaction and retention.
- Act as a trusted advisor by offering consultative support, sharing best practices, and influencing client roadmaps through product insights and industry benchmarks.
- Lead GTM (Go-To-Market) initiatives and strategic projects to successful outcomes, driving cross functional collaboration and ensuring timely resolution of client escalations within defined SLAs.
- Lead GTM (Go-To-Market) initiatives and strategic projects to successful outcomes, driving cross functional collaboration and ensuring timely resolution of client escalations within defined SLAs.
- Drive business growth by proactively identifying cross-sell and upsell opportunities, creating dynamic success plans aligned with customer goals.
- Execute lead generation, prospecting, and follow-ups from telesales activities to achieve sales targets and close new business opportunities.
- Monitor competition, analyze market trends, and maintain strong pipeline and activity reporting to support strategic decision-making.
Who we're looking for:
- MBA graduate with at least 6+ years relevant work experience in a customer success or consultancy role.
- Previous experience collaborating with different internal functions within a fast-growing SaaS company; operating at the intersection of product, sales, and delivery
- Previous experience collaborating with different internal functions within a fast-growing SaaScompany; operating at the intersection of product, sales, and delivery
- Excellent networking, relationship management and negotiation skills Familiarity with Supply Chain data and workflow experience preferred
- Basic Knowledge of web technologies like HTML, SQL, API, Json, iOS and Android platform
- Proficient in Microsoft Office Suite specifically Excel and PowerPoint
FieldAssist on the Web:
Website: https://www.fieldassist.com/people-philosophy-culture/
Culture Book: https://www.fieldassist.com/fa-culture-book
CEO's Message: https://www.youtube.com/watch?v=bl_tM5E5hcw
LinkedIn: https://www.linkedin.com/company/fieldassist/